First do no harm: dropping in on members of the team, encouraging and thanking them.

First Do No Harm' is a series of 12 brief monthly articles with internet footnotes about harming and healing in general practice. Each instalment is based on one of the 12 RCGP competency domains, this month's being: 8. Working with colleagues and in teams: working effectively with other professionals to ensure patient care, including the sharing of information with colleagues. 1 'When left to its processes, each intervention system will maximise its potential to make iatrogenic errors'. 2 INTRODUCTION The healthcare systems that are most equitable, high-quality, holistic, and cost-effective are those based on primary care. Primary care is the point of entry to the healthcare system for members of a family, community, geographical area, or list and provides care that is long-term, comprehensive, coordinated, and focused on people rather than on diseases.